A Prescription for Information: Evaluating the Impact of Quality Ratings on Consumer Switching in the English Primary Healthcare Sector
Rhys J. Williams, Peter Dolton
October, 2025Abstract
This paper investigates the effects of the introduction of a quality rating system on consumer demand and switching behaviour in the English primary healthcare sector. We investigate the staggered publishing of these ratings by the sector regulator to examine how the availability of information affects patient switching.
Publication
Work-in-progress
This work is in progress. A WP is not yet available.

PhD Candidate
Rhys is a doctoral candidate in Economics at the University of Cambridge. His research interests are in applied microeconomics, with a focus on competition and health questions.